Terms of Service
Effective Date: January 15th 2026
These Terms of Service ("Terms") govern your access to and use of the ComplyDesk platform, website, applications, and related services (collectively, the "Services"). By accessing or using ComplyDesk, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
ComplyDesk is operated by ComplyDesk Limited ("ComplyDesk", "we", "our", or "us").
1. Eligibility & Acceptance
- You must be at least 18 years old to use ComplyDesk.
- You must have the legal authority to act on behalf of a business where applicable.
- By using the Services, you represent that all information provided is accurate and complete.
2. Scope of Services
ComplyDesk provides a digital platform that facilitates:
- Tax-related data collection and organization
- AI-assisted document analysis and validation
- Workflow management for tax compliance services
- Professional review by tax consultants and ICAN-certified accountants
- Preparation of tax filings and related documentation
ComplyDesk does not provide legal advice. Final tax submissions are completed based on information provided by users and professional reviewers.
3. User Accounts & Responsibilities
Users are responsible for:
- Maintaining the confidentiality of login credentials
- Ensuring accuracy of all submitted documents and information
- Promptly updating information when changes occur
- All activities conducted through their account
ComplyDesk reserves the right to suspend or terminate accounts for misuse, fraud, or violation of these Terms.
4. Professional Review & Limitations
- Tax preparation and review services are performed by qualified professionals.
- ComplyDesk does not guarantee acceptance or approval of filings by FIRS or any tax authority.
- Users remain responsible for the completeness and accuracy of their submissions.
5. Fees, Pricing & Payments
- Fees are disclosed prior to service confirmation.
- Pricing may be based on service type, business turnover, or subscription plans.
- All payments must be made through approved payment channels.
Fees are non-refundable once professional review or processing has commenced, except where required by law.
6. Turnaround Time
While ComplyDesk aims to provide efficient service delivery, processing timelines are subject to:
- Completeness of user-provided documents
- Regulatory system availability
- Professional review requirements
7. Data Protection & Privacy
Your use of ComplyDesk is subject to our Privacy Policy, which forms an integral part of these Terms. By using the Services, you consent to data processing as described therein.
8. Intellectual Property
All platform content, software, workflows, trademarks, and materials are owned by ComplyDesk or its licensors.
Users may not:
- Copy or reverse-engineer the platform
- Use ComplyDesk branding without authorization
- Reproduce proprietary workflows or AI models
9. Acceptable Use
Users agree not to:
- Submit false, misleading, or fraudulent information
- Interfere with platform security or operations
- Use the Services for unlawful purposes
- Circumvent fees or platform controls
10. Third-Party Integrations
ComplyDesk may integrate with third-party systems (including payment processors and government platforms). ComplyDesk is not responsible for downtime or errors caused by third-party services.
11. Limitation of Liability
To the fullest extent permitted by law:
- ComplyDesk shall not be liable for indirect, incidental, or consequential damages
- Liability is limited to the amount paid by the user for the relevant service
12. Indemnification
Users agree to indemnify and hold ComplyDesk harmless from claims arising from:
- Inaccurate or false information provided
- Misuse of the Services
- Violation of applicable laws or regulations
13. Suspension & Termination
ComplyDesk may suspend or terminate access:
- For breach of these Terms
- For regulatory or legal reasons
- To protect platform integrity
Users may terminate their account subject to outstanding obligations.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Federal Republic of Nigeria.
Disputes shall be resolved through good-faith negotiation, and where unresolved, through arbitration in Nigeria.
15. Changes to These Terms
ComplyDesk may update these Terms periodically. Continued use of the Services constitutes acceptance of updated Terms.
16. Contact Information
For questions regarding these Terms, please contact: